RETURNS & CUSTOMER CARE
Send your withdrawal within the applicable period. No reason is required.
Confirm that you wish to withdraw from your purchase. For a partial withdrawal, identify the items in the optional message. No reason is required. We record your statement immediately and offer a downloadable acknowledgement, as well as attempting email dispatch.
Controller: Damir Mavrinac, Slakova ulica 35, 8210 Trebnje, Slovenia. We use these details to handle your request and document its receipt. Read the privacy notice. Do not include card details or identity documents.
Your withdrawal is submitted when the request is successfully recorded. You do not need to wait for permission or an email reply.