The details that matter.

The seller and these terms

Legal seller

Damir Mavrinac

Registered address

Slakova ulica 35, 8210 Trebnje, Slovenia

Email

info@damcart.com

Telephone

+386 51 873 547

Damcart is the store name. These terms cover one-off consumer purchases of physical wooden lighting and furniture, and free project enquiries. This collection has no subscriptions, free trials, digital-content downloads or paid digital services. There is therefore no subscription cancellation or digital-content withdrawal waiver in this purchase flow.

Choosing your product

Select the product and quantity you want from the collection. Review the product information and any options before adding it to your bag. If you need help with sizing, finishes or installation, contact us before ordering.

Prices and delivery

Amounts are shown in EUR. The final consumer total, applicable tax treatment, shipping and any expressly agreed additional service are presented before the payment-obligation button. We do not add undisclosed compulsory charges after ordering.

Delivery is free throughout the EU, with an estimated delivery time of 2–4 business days. Shipping & delivery forms part of these terms.

How you place and correct an order

1. Choose an available product and quantity, then add it to your bag.
2. Review the bag. Change quantities or remove an item before continuing.
3. Enter your contact, billing and delivery details. Select the available delivery and payment method.
4. Review the product information, delivery agreement, total and these terms. Edit the fields or return to the bag to correct input errors before submitting.
5. Use the final button labelled “Pay now” to submit an order with an obligation to pay. Complete any authentication requested by your bank.
6. Receive an electronic acknowledgement and the subsequent order/payment status at the email address you supplied.

Check your email address carefully. If you discover an error after submission, contact info@damcart.com promptly with the order details. We will explain what can still be corrected.

When a contract is concluded

Your final submission is an offer to buy the goods on the displayed terms. An automatic acknowledgement confirms receipt; a pending or failed payment is not proof of acceptance or payment. We accept the order by sending the order confirmation after successful payment confirmation. The confirmation identifies the accepted goods and agreed delivery. If we cannot accept or fulfil an order, we notify you and return any money received without undue delay. Existing statutory remedies remain available.

Language, storage and a copy for you

Contracts placed through this storefront are concluded in English. The storefront, checkout and new order correspondence use English. Before ordering, you can save or print these web pages using your browser. The applicable seller details, terms, withdrawal information, model form and delivery information are stored with the order and supplied by email in a form you can retain. Later policy changes do not rewrite that order’s terms.

Keep the order emails. Registered customers can see order details in My account; a customer account is not required to request a copy. Contact info@damcart.com for your stored contract information. These records are not a public archive and are retained according to the privacy notice.

Payment and security

Choose from the payment methods shown at checkout. For card payments, use the payment provider’s form. Your bank may ask you to authenticate a payment. We use payment status and transaction references to manage your order, and mark it paid after receiving successful payment confirmation. Do not send card numbers or security codes by email or enquiry form.

Order confirmations and payment receipts are separate from any tax invoice required by law. Contact info@damcart.com if you need help with a payment or receipt.

Withdrawal and voluntary returns

The withdrawal period expires 14 calendar days after you, or a person you nominate other than the carrier, receive the goods. For several goods from one order delivered separately, or one item delivered in several lots or pieces, the period runs from receipt of the last good, lot or piece. You may also withdraw before delivery.

Unless we have offered to collect the goods, send them back no later than 14 calendar days after notifying us of withdrawal. If we offer collection, make the goods available for the agreed collection; you do not have to dispatch them yourself.

For withdrawal without a reason, reimbursement is due without undue delay and within 14 days of notice, with the original standard-delivery cost for a whole-order return. Unless we have offered to collect the goods, we may withhold reimbursement until we receive them or you provide evidence of dispatch, whichever is earlier. A prepaid label for a parcel you send yourself is not, by itself, an offer to collect.

We provide free return shipping from EU addresses using a prepaid label or collection arranged by us. The same 14-day return option covers genuinely personalised pieces. There is no restocking fee.

The full returns policy and model withdrawal form form part of these terms. You can also use the online withdrawal function.

Projects and larger pieces

A project enquiry is free and does not place an order. Before payment, the written offer must identify the agreed design, materials, dimensions, actual delivery time, complete price, transport and access arrangements, and any installation. Installation is included only when explicitly agreed. Being made after an order is placed does not by itself remove withdrawal rights. The personalisation exception and our voluntary extension are explained in the returns policy.

Conformity, guarantees and complaints

The seller is responsible for the statutory conformity of goods. New household furniture also has a separate mandatory manufacturer’s guarantee of at least one year under Slovenian rules. Full remedies and deadlines appear on Complaints, conformity & guarantees. Contact info@damcart.com or the seller’s postal address to raise a complaint. These rights do not depend on the 14-day withdrawal period.

Applicable law and changes

Slovenian law applies without depriving a consumer of mandatory protection under the law of their habitual residence where it applies. Nothing in these terms excludes mandatory consumer rights or requires you to use an exclusive foreign court. The terms and more favourable promises agreed for your order remain binding; a later website update does not reduce them. Any advertised promotion must state its genuine scope and conditions, and any announced price reduction must show the legally required previous price.